CHC33015 Certificate III in Individual Support

Course Description

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

Occupational titles may include:

  • Nursing Assistant
  • Home Care Assistant
  • Personal Care Worker
  • Personal Care Assistant
  • Care Assistant
  • In-home Respire Worker
  • Community Care Worker
  • Personal Care Giver
  • Accommodation Support Worker
  • Community House Worker
  • Residential Care Worker
  • Support Worker
  • Community Support Worker

Our courses cater to a range of candidates. New Futures Training encourages those with disabilities to access the funded training available.

Course Structure

  • 7 core units
  • 6 elective units
  • 3 additional unit

Core Units

CHCCCS015 Provide individualised support
CHCCCS023 Support independence and well being
CHCCOM005 Communicate and work in health or community services                
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
HLTAAP001 Recognise healthy body systems
HLTWHS002 Follow safe work practices for direct client care


Electives are to be selected in line with specified Packaging Rules. Employers may specify that certain electives are required to address specific workplace needs.

CHCAGE001 Facilitate the empowerment of older people
CHCAGE005 Provide support to people living with dementia
CHCCCS011 Meet personal support needs
CHCCCS025 Support relationships with carers and families
CHCHCS001 Provide home and community support services
HLTINF001 Comply with infection prevention and control policies & procedures

Additional Units

HLTAID003  Provide first aid
HLTFSE001 Follow basic food safety practices
HLTWHS005  Conduct manual tasks safely

Delivery Modes

  • Remote Learning
  • Remote Learning/Flexible 
    Flexible delivery allows you to customise your class timetables according to your availability and preferences.
    Available at Coburg only

Students have to complete minimum 120 hours placement (volunteer work) in an Aged Care Facility. Placement will be organized after the completion of all units, workbook assessments & High Care Training. Every student will be assessed before starting their placement in an Aged Care Facility.

Duration/ Completion

  • Remote Learning
    Approximately 43-50 weeks, dependent on placement availability

  • Remote Learning/Flexible 
    Approximately 28 weeks, dependent on placement availability

VICSEG New Futures trading as New Futures Training (TOID 21203) 

This training is delivered with Victorian and Commonwealth Government funding, eligibility criteria apply.

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Enrolment Info

Please speak to our friendly staff at 11 Munro St about enrolment options.

Contact us via email or phone 9383 2533 Monday - Friday during business hours.

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