Evidence into Action Paper - Family Mentoring for Newly Arrived Migrant Families


This Evidence into Action paper was authored by Myfanwy McDonald at the Centre for Community Child Health and is based upon information in VICSEG reports, published literature and other information provided directly by VICSEG.

 Download the complete paper here.


VICSEG Mentoring and Service Engagement (MASE) team - just one of the VICSEG teams that provides family mentoring programs, empowering families to navigate the child and family service systems and access supports, facilities and resources for parents and children.

Find out more about VICSEG Programs for Families and Children here.


What is Family Mentoring for newly arrived migrant families?

Family Mentoring for newly arrived migrant families is a peer-to-peer family mentoring program that aims to assist vulnerable, newly arrived migrant and refugee families from culturally and linguistically diverse (CaLD) backgrounds to understand and access the Australian early childhood services and primary school systems.

The program is run by The Victorian Cooperative on Children’s Services for Ethnic Groups (VICSEG) in four sites across Melbourne – Brimbank, Hume, Melton and Wyndham.

Family Mentors (often referred to as bicultural support workers) are employed by VICSEG and come from diverse cultural backgrounds including Chin Burmese, Indian, Karen Burmese, South Sudanese, Vietnamese, Sri Lankan, Turkish, Lebanese, Assyrian Chaldean, Iraqi, Iranian, Filipino and Pacific Islander cultures. Mentors and families are often matched according to their cultural background (e.g. Chin Burmese mentors support Chin Burmese families, Sudanese mentors support Sudanese families) however mentors can also work across cultural groups.

Download the complete paper here.