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HLT33115

Certificate III Health Services Assistance

Become a Patient Services Assistant (PSA)

This entry-level course gives you the skills and hands-on experience required to work in support roles within the health industry.  Jobs in the health care sector, including hospitals and residential facilities as well as support roles, are expected to grow strongly over the next five years. (Job Outlook)

Delivery Mode

  • Inclass (Face-to-face)
  • Flexible blended

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Duration

  • In class face to face - Approximately from 49 - 54 weeks
  • Remote Learning/Flexible, approximately 26-32 weeks
  • Language Support (Burmese), approximately 54-59 weeks

The duration may vary depending on placement availability

Placement

You will need to complete a minimum of 80 hours of placement

Practical placement is organised by New Futures Training

I first did the Certificate III in Health Services Assistance and with the support from the teachers and staff, I finished the course and was offered two jobs immediately: one as a PCA and another one as a support worker. While I was working, I decided to gain more knowledge and skills by doing the Certificate IV in Disability in 2021. I'm now going further with my dual degree: Bachelor of Midwifery and Nursing and I’m also still studying with VICSEG the Advanced Diploma of Community Services. The basic knowledge from doing the Certificate 3 and 4 courses from VICSEG motivated me to go further with my career.

— Anh

Employment Outcomes

This qualification can lead you to job roles which can include

  • Patient Service Assistant (PSA)
  • Orderly
  • Ward assistant 
  • Environmental Services (Cleaning) 
  • Kitchen assistant 
  • Laundry assistant
  • After completing this course student could work in aged care facilities, hospitals, clinics, private medical practices and home and community care services

    Pathways to further study

    After achieving Certificate III in Health Services Assistance

    • Certificate IV in Disability
    • Certificate IV in Leisure and Health
    • Certificate IV in Allied Health Assistance
    • Diploma of Nursing (Enrolled/Division 2 Nursing)

    Units of Study

    CHCCOM005

    Communicate and work in health or community services

    CHCDIV001

    Work with diverse people

    HLTAAP001

    Recognise healthy body systems

    HLTINF006

    Apply basic principles and practices of infection prevention and control

    HLTWHS001

    Participate in workplace health and safety

    BSBMED301

    Interpret and apply medical terminology

    BSBWOR301

    Organise personal work priorities and development

    CHCCCS002

    Assist with movement

    CHCCCS020

    Respond effectively to behaviours of concern

    CHCCCS026

    Transport individuals

    CHCCCS010

    Maintain a high standard of service

    HLTHSS009

    Perform general cleaning tasks in a clinical setting

    HLTFSE003

    Perform Kitchenware washing 

    CHCCCS012

    Prepare and maintain beds

    CHCLEG001

    Work legally and ethically

    CHCDIS020

    Work effectively in disability support

    HLTFSE001

    Follow Basic Food Safety Practices

    HLTAID011

    Provide first aid

    HLTWHS005

    Conduct Manual Tasks Safely

    VICSEG New Futures trading as New Futures Training TOID: 21203.

    This training is delivered with Victorian and Commonwealth Government funding. Eligibility criteria apply.

    We encourage individuals with disabilities to access our training.